Quick Help

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

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2014-2015 Filing period
When can I file for the 2014 - 2015 filing period?   The IRS will not make the 2014-2015 filing period available until after 1 July 2014.
Article rated 4.2/5.0
My Suspended Vehicles are going over the 5000 mile limit.
Suspended vehicles exceeding the mileage use limit : Once a suspended vehicle exceeds the mileage use limit, the tax becomes due. Mileage use limit means the use of a vehicle on public highways 5,000...
Article rated 4.4/5.0
I cannot print my schedule 1
I have adobe on my computer, but the schedule 1 does not show.If you have adobe reader on your computer and cannot download, print or view your schedule 1, please send us a support ticket and we will ...
Article rated 4.2/5.0
I printed my schedule 1. Am I done?
Yes.  Your filing is completed with the IRS once you have printed your schedule 1.  This is your IRS receipt that your payment has been submitted and your vehicles have been filed. The prin...
Article rated 4.5/5.0
The state is not accepting my schedule 1.
If the state is not accepting your schedule 1, then they are wrong. However, if the copy you gave them does not show the IRS e-file watermark and received date, then you must give them a good readabl...
Article rated 4.4/5.0
When do I need to file my IRS form 2290?
Legally, you need to pay your Heavy Vehicle Use Tax (IRS Form 2290) before the end of the month following the month you place the vehicle in service. For example - If you place a new vehicle on the ro...
Article rated 4.0/5.0
What if I forgot to include some vehicles on a Form 2290 that I just filed?
Each return is a separate filing. Therefore, if you need to file for vehicles which you did not include in your last filing, you will need to create a new return and include the vehicle(s) that have ...
Article rated 4.5/5.0
How will I get the stamped copy of my Schedule 1?
After you complete your filing, you will submit your return on the Final step. Once your filing is verified as being error free, we will contact you via your account email address when your Schedule ...
Article rated 3.9/5.0
Can I bulk upload my vehicles?
Yes,  there is an option to bulk upload your vehicles on the vehicles page.  We offer an excel template for you to cut and paste your vehicles into. Submit a support request if you need ou...
Article rated 4.7/5.0
Who MAY/MUST file Excise forms electronically?
All taxpayers having a single vehicle weight of 55,000lbs or greater MAY file electronically. All carriers with 25+ vehicles with registered gross weights of 55,000 pounds or more MUST electronically...
Article rated 4.4/5.0
Will it cost anything to file Excise Tax forms?
Yes. 2290asap.com provides filing of Form 2290 for any number of vehicles (each filing) for one low fee.
Article rated 4.3/5.0
Weekend and Holiday Filing???
While filing on a Holiday or weekend: If your payment method is EFTPS, you can file 365 days a year. If your IRS payment method is DIRECT DEBIT, the IRS will not accept your filing (on a weekend or ...
Article rated 4.6/5.0
I paid multiple times for the same filing
If you show that you had paid more than once for a filing, please submit a help ticket and include your FEIN and the name of the person you listed on your payments. When we show more than one payment...
Article rated 4.4/5.0
Vin Correction
If you need to complete a VIN correction, please create a support ticket and we will reply with the process to complete one. We need to verify your account prior to allowing you to complete a VIN Cor...
Article rated 4.0/5.0
All refunds will be reviewed on a case by case basis. All refunds will incur a $1.00 fee. For example:  If your filing fee was $32.95, you will see a refund (reversal) of $31.95.  
Article rated 4.3/5.0

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